This device is not activated, please activate it and try to unlock it again?

[Enyrox]

So I had a problem a week ago: I wanted to unlock to bootloader of my phone but it told me to wait 7 days and so I did.
Now the 7 days are over and Mi Unlock shows me this:

I've never seen somebody with this. What do I have to do?
I have a Mi 11, I've put my SIM in my phones for 7 days and didn't remove it, I've activated my SIM, I've waited for 7 days. I allowed OEM unlocking

 

[Jacometto]

So I had a problem a week ago: I wanted to unlock to bootloader of my phone but it told me to wait 7 days and so I did.
Now the 7 days are over and Mi Unlock shows me this:

View attachment 49061

I've never seen somebody with this. What do I have to do?
I have a Mi 11, I've put my SIM in my phones for 7 days and didn't remove it, I've activated my SIM, I've waited for 7 days. I allowed OEM unlocking

Maybe things are related.
After a clean installation of .EU some users are also no longer able to activate their Mi Account again. - LINK

 

[Enyrox]

Maybe things are related.
After a clean installation of .EU some users are also no longer able to activate their Mi Account again. - LINK

So I am doomed to stay on Global? Can I create a new Xiaomi account ?

 

[Enyrox]

Maybe things are related.
After a clean installation of .EU some users are also no longer able to activate their Mi Account again. - LINK

Hey, we're 7 days later and I created a brand new Xiaomi Account and I still get the same error. Do you know why?

 

[Gabriel Oprea]

I had many Xiaomi phones, I never been able to activate SIM. Maybe on only one phone. I just deactiveted the notification. Xiaomi account functions work well.

 

[Enyrox]

I had many Xiaomi phones, I never been able to activate SIM. Maybe on only one phone. I just deactiveted the notification. Xiaomi account functions work well.

But I had the notification telling me to activate my SIM

 

[nachoquinteros13]

So I had a problem a week ago: I wanted to unlock to bootloader of my phone but it told me to wait 7 days and so I did.
Now the 7 days are over and Mi Unlock shows me this:

View attachment 49061

I've never seen somebody with this. What do I have to do?
I have a Mi 11, I've put my SIM in my phones for 7 days and didn't remove it, I've activated my SIM, I've waited for 7 days. I allowed OEM unlockingi have same problem on mi redmi note 11 (spes) could you solve it?

 

[kevon]

I have the same error with my Mi 11, have you found a solution?

 

[Enyrox]

I have the same error with my Mi 11, have you found a solution?

Sadly, no.
When did you start having this issue?
Please let me know if you ever find a solution too.

 

[Resichey1957]

Same problem for me .
I've mi 10T pro , miui 14 .
I've send message to Xiaomi Customer service on X (twitter) and they respond in this mode :

---

lun 11:33 PM

Hi, thanks for contacting us.


As for your issue, I'd like to tell you that once phone is flashed, the warranty and customer support service of your device will be invalid immediately. So it is not recommended to do this high-risk operation.

Ieri, 3:28 AM


In risposta a
As for your issue, I'd like to tell you that once phone is flashed, the warranty and customer support service of your device will be invalid immediately. So it is not recommended to do this high-risk operation.
my phone has finish warranty ... I want unlock it at my own risk


I'm awaiting for your answer . Thanks in advance

Ieri, 10:22 AM

You would like to unlock the BL, right?

Ieri, 10:22 AM

xiaomi mi 10T pro miui 14



In risposta a
You would like to unlock the BL, right?
yeah

Ieri, 10:23 AM

We hope you could understand that such operation will disable some of the built-in security features of the system, and those security features are part of what keeps the operating system safe and your data secure from exposure or corruption. Therefore, unlike usual technical support, such operation has no standard procedures or methods.

Ieri, 10:24 AM


In risposta a
We hope you could understand that such operation will disable some of the built-in security features of the system, and those security features are part of what keeps the operating system safe and your data secure from exposure or corruption. Therefore, unlike usual technical support, such operation has no standard procedures or methods.
I know . But Xiaomi unlock tool has the issue that I report


Could you help me ?

Ieri, 10:25 AM

I regret that there is no relevant method currently, and it is our duty to provide accurate and safe solutions for our users, and we must be responsible for any consequence caused by our feedback.

Ieri, 10:26 AM

So , What can I do ?

Ieri, 10:27 AM

We would like to inform you that if it is standard technical support, we are sure that we can provide accurate solution for our users. For example, if a user’s device has battery issue, we then can help this user with troubleshooting methods.


However, when it comes to customization or modification, it requires both tutorials and resources which varies according to what customization or modification users need. If you need such customization, please visit Xiaomi Community and find the resources:


1. Please visit https://c.mi.com/global/forum.php
2. Input the keywords into the search bar at the upper right corner; 3. Then you can find helpful knowledge you are interested.

Ieri, 10:29 AM


In risposta a
We would like to inform you that if it is standard technical support, we are sure that we can provide accurate solution for our users. For example, if a user’s device has battery issue, we then can help this user with troubleshooting methods.
I want to talk to a human



In risposta a
1. Please visit https://c.mi.com/global/forum.php
2. Input the keywords into the search bar at the upper right corner; 3. Then you can find helpful knowledge you are interested.

---

The link that they gave to me doesn' t run ....

In attach S.Shot about my problem

 

[Enyrox]

Same problem for me .
I've mi 10T pro , miui 14 .
I've send message to Xiaomi Customer service on X (twitter) and they respond in this mode :

---

lun 11:33 PM

Hi, thanks for contacting us.


As for your issue, I'd like to tell you that once phone is flashed, the warranty and customer support service of your device will be invalid immediately. So it is not recommended to do this high-risk operation.

Ieri, 3:28 AM


In risposta a
As for your issue, I'd like to tell you that once phone is flashed, the warranty and customer support service of your device will be invalid immediately. So it is not recommended to do this high-risk operation.
my phone has finish warranty ... I want unlock it at my own risk


I'm awaiting for your answer . Thanks in advance

Ieri, 10:22 AM

You would like to unlock the BL, right?

Ieri, 10:22 AM

xiaomi mi 10T pro miui 14



In risposta a
You would like to unlock the BL, right?
yeah

Ieri, 10:23 AM

We hope you could understand that such operation will disable some of the built-in security features of the system, and those security features are part of what keeps the operating system safe and your data secure from exposure or corruption. Therefore, unlike usual technical support, such operation has no standard procedures or methods.

Ieri, 10:24 AM


In risposta a
We hope you could understand that such operation will disable some of the built-in security features of the system, and those security features are part of what keeps the operating system safe and your data secure from exposure or corruption. Therefore, unlike usual technical support, such operation has no standard procedures or methods.
I know . But Xiaomi unlock tool has the issue that I report


Could you help me ?

Ieri, 10:25 AM

I regret that there is no relevant method currently, and it is our duty to provide accurate and safe solutions for our users, and we must be responsible for any consequence caused by our feedback.

Ieri, 10:26 AM

So , What can I do ?

Ieri, 10:27 AM

We would like to inform you that if it is standard technical support, we are sure that we can provide accurate solution for our users. For example, if a user’s device has battery issue, we then can help this user with troubleshooting methods.


However, when it comes to customization or modification, it requires both tutorials and resources which varies according to what customization or modification users need. If you need such customization, please visit Xiaomi Community and find the resources:


1. Please visit https://c.mi.com/global/forum.php
2. Input the keywords into the search bar at the upper right corner; 3. Then you can find helpful knowledge you are interested.

Ieri, 10:29 AM


In risposta a
We would like to inform you that if it is standard technical support, we are sure that we can provide accurate solution for our users. For example, if a user’s device has battery issue, we then can help this user with troubleshooting methods.
I want to talk to a human



In risposta a
1. Please visit https://c.mi.com/global/forum.php
2. Input the keywords into the search bar at the upper right corner; 3. Then you can find helpful knowledge you are interested.

---

The link that they gave to me doesn' t run ....

In attach S.Shot about my problem

So they basically asked you to look for this online?

 

[Resichey1957]

So they basically asked you to look for this online?

Yeah ... Infact I think It's a Bot who respond me .

 

[Resichey1957]

I've send an email to Xiaomi support & in twitter ( X) .
They asked me the IMEI of my phone . Give it , now I'm awaiting

 

[oblivionexile]

So I had a problem a week ago: I wanted to unlock to bootloader of my phone but it told me to wait 7 days and so I did.
Now the 7 days are over and Mi Unlock shows me this:

View attachment 49061

I've never seen somebody with this. What do I have to do?
I have a Mi 11, I've put my SIM in my phones for 7 days and didn't remove it, I've activated my SIM, I've waited for 7 days. I allowed OEM unlocking

We have the same problem right now if xiaomi doesnt do anything about this ill just quit using/buying xiaomi phones

 

[kahton]

Pessoal, isso é só temporário, por causa do novo hyperOS
Só esperar um buscando até lançar para todos os modelos

 

[Resichey1957]

So they answered me :

If you want to unlock the bootloader, please contact the seller from whom you purchased the device. In addition, if you want information about official purchase channels, you can visit the following link:

Xiaomi Italia

Benvenuto nel sito Web ufficiale di Xiaomi Italia per acquistare i tuoi prodotti preferiti. Qui puoi acquistare gli ultimi smartphone Xiaomi, smartphone Redmi, Mi Band, Power bank e altri prodotti popolari, oltre a vari sconti irregolari, tutti su mi.com/it.

t.co

 

[Resichey1957]

The problem is the IMEI of mobo that I bought in aliexpress ....
The Imei wasn't register to Xiaomi , so they don't recognize it .
So this phone can't unlock because the tool don't understand that It is a Xiaomi device .
I contacted the Xiaomi customer care and they told to me that IMEI is wrong and they don't registred it ( because the seller who has to do it ) ...
So the question is :
anyone of you know how to register an IMEI of Xiaomi in EU ?

 

[NOSS8]

Did you check here?

Product Authentication

Verify your phone purchase

www.mi.com

 

[Resichey1957]

Did you check here?

Product Authentication

Verify your phone purchase

www.mi.com

Yes .
It say "IMEI incorrect " .
But , for example , if you put it in to " IMEI . net " or " IMEI. info " says that corrispond to Xiaomi device

 

[NOSS8]

Check with the seller, only Xiaomi is correct.

 

[Mr-Mixalot]

Did you check here?

Product Authentication

Verify your phone purchase

www.mi.com

Yup , my Mi 11 has been confirmed as authentic international version but still getting the 'device not activated' when trying to unlock (after already waiting 7 days), I've confirmed the Xiaomi Sim Activation service has being run, a screenshot to show phone is activated and the correct details phone sim details appearing under my devices on the Xiaomi account, funny thing is I unlocked my mates Mi 11 last month without any issue so something has defo changed

 

[drorcun]

i have same problem with my brand new poco f5, cant unlock bootloader due to this device is not activated error.. this is shame, i was using xiaomi device from first device of xiaomi but i wont buy xiaomi device anymore..

 

[Mr-Mixalot]

I'm going to leave the SIM in my phone for another week & then try again, maybe the phone takes time to be recognised on Xiaomi's servers

 

[drorcun]

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Accept third party cookies

Who suffered from this s**t, can you check your invoice date with your imei number please look for the video i share.. someone says that activation date is that day so we can unlock after that day..

 

[Mr-Mixalot]

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Accept third party cookies

Who suffered from this s**t, can you check your invoice date with your imei number please look for the video i share.. someone says that activation date is that day so we can unlock after that day..

I've checked my IMEI directly with Xiaomi and they confirm my device it's an 'Official International Version'