Problem connecting imilab ec4 camera

[adihas]

Hello everyone!
I Bought ec4 and hub.
I connecting hub without any problems and blue light its on,but when I want connect ec4 camera its problems.
Connect device ok ,sending message to device no and connecting failed I Send pictures.
all its near camera-hub-home ruter ,hub and my phone same wifi netvork 2.4ghz.

 

[sebae]

Hello, were you able to solve the problem? The same thing happens to me, I don't know the password for the camera device. thank you

 

[Distinsul]

Hello, you solve the problem? I have the same problem