- Aug 3, 2016
- 4
- 11
Utilizing the Dual Apps option for Whatsapp. The second Whatsapp cannot backup to any of the Google Accounts.
1. Go to Settings.
2. Tap on "Dual Apps".
3. Turn on Whatsapp's Dual Apps.
4. Go back to Home Screen and turn on the 2nd Whatsapp.
5. Go through the process of activating Whatsapp.
6. Ensure that the Whatsapp is activated on the 2nd SIM Card (the ones that are not used on the main Whatsapp).
7. Once 2nd Whatsapp is setup; open it up and click on the three buttons on top > Settings > Chats > Chat backup.
8. Tap on 'Account'.
Expected results : User should be able to select Google accounts logged in from the phone
Results : nothing happens.
I am unable to backup the 2nd Whatsapp's chat into any of my Google accounts.
1. Go to Settings.
2. Tap on "Dual Apps".
3. Turn on Whatsapp's Dual Apps.
4. Go back to Home Screen and turn on the 2nd Whatsapp.
5. Go through the process of activating Whatsapp.
6. Ensure that the Whatsapp is activated on the 2nd SIM Card (the ones that are not used on the main Whatsapp).
7. Once 2nd Whatsapp is setup; open it up and click on the three buttons on top > Settings > Chats > Chat backup.
8. Tap on 'Account'.
Expected results : User should be able to select Google accounts logged in from the phone
Results : nothing happens.
I am unable to backup the 2nd Whatsapp's chat into any of my Google accounts.