9 Note Pro still waiting Android 11 update

[mfuentes]

I have the following device bought in France (or Luxembourg?) with original firmware and never altered boot or anything else, and I wonder still why I have not yet the update Android 11 option:

- Redmi Note 9 Pro (6 GB RAM)
- Octa-core Max 2.32 Ghz
- Android 10 QKQ1.191215.002
- Android security patch level: 2021.03.01
- MIUI: MIUI Global 12.0.4Stable 12.0.4.0(QJZEUXM)
- Model: M2003J6B2G
- Baseband version: MPSS.AT.4.4.c2-00030-RENNELL_GE_PACK-1
- Kernel version: 4.14.117-perf-g734af9b
- Network at Luxembourg country: "POST" (post.lu)
- Data network: 4G nor roaming
- Phone number (sim slot 1): Unknown
- Phone number (sim slot 2): Unknown
- SIM status (sim slot 1): Not available
- SIM status (sim slot 2): POST

 

[geoorg]

I have the following device bought in France (or Luxembourg?) with original firmware and never altered boot or anything else, and I wonder still why I have not yet the update Android 11 option:

- Redmi Note 9 Pro (6 GB RAM)
- Octa-core Max 2.32 Ghz
- Android 10 QKQ1.191215.002
- Android security patch level: 2021.03.01
- MIUI: MIUI Global 12.0.4Stable 12.0.4.0(QJZEUXM)
- Model: M2003J6B2G
- Baseband version: MPSS.AT.4.4.c2-00030-RENNELL_GE_PACK-1
- Kernel version: 4.14.117-perf-g734af9b
- Network at Luxembourg country: "POST" (post.lu)
- Data network: 4G nor roaming
- Phone number (sim slot 1): Unknown
- Phone number (sim slot 2): Unknown
- SIM status (sim slot 1): Not available
- SIM status (sim slot 2): POST

Hello there, you are in the wrong forum.
This a custom ROM forum and no support for official roms.

Try here instead

Mi Community - Xiaomi

Xiaomi official forum to help Xiaomi users and provide the latest news about Mi Phones and MIUI updates,Xiaomi Community

c.mi.com

 

[crok.bic]

I strongly guess you are still using the stock ROM but this forum is the forum for Xiaomi.EU ROMs...

Stock devices stuck at that ROM because when the first A11 came out those weren't upgraded and later Xiaomi decided to hold the upgrades for these Android 10 devices because (fsckng ridiculously...) Xiaomi says that WhatsApp has file attaching issues on Android 11. So, in case you (or your devices, because of a late purchase for example..) skipped that one update you stuck on Android 10........... this is real, here are some relavant c.mi.com forum threads but there are a lot more other threads, too:

https://c.mi.com/thread-3922197-1-0.html
https://c.mi.com/thread-3923449-1-1.html
https://c.mi.com/thread-3923119-1-1.html <- see #8, this is coming from a forum moderator:

Hello,
The issue is apparently due to WhatsApp in Android 11. The upgrade from Android 10 to 11 is suspended temporarily for now. The devs are fixing a patch and users can upgrade after that. Here is the response I received from the team :

Issue: Whatsapp can't send attachement.
Affected Device: All Devices.
Affected Version: All Version.
Root Cause: After the latest version of Whatsapp is used on Android Q, there is a problem when upgrading to the R system. The root cause is that the application is not adapted to the scenario of the major version upgrade of Android.br
Status: Whatsapp developers have provided patches and are bringing the effectiveness of patch changes‌‌.


So kindly wait for the devs to patch this fix. Ive received multiple reports on this issue from different devices, so it is not related a particular device or ROM variant.


You cannot apply the stock ROMs manually either, the update app will tell you that it is not allowed to apply ANY of the new updates on that one ROM. The list of EEA stock ROMs (all, ever released public QJZEUXM and RJZEUXM ROMs) are listed on mirom.ezbox for example if you want to check yourself:
https://mirom.ezbox.idv.tw/en/phone/joyeuse/roms-eea-stable/


So, you better go there and complain there - not here.

 

[mfuentes]

I strongly guess you are still using the stock ROM but this forum is the forum for Xiaomi.EU ROMs...

Stock devices stuck at that ROM because when the first A11 came out those weren't upgraded and later Xiaomi decided to hold the upgrades for these Android 10 devices because (fsckng ridiculously...) Xiaomi says that WhatsApp has file attaching issues on Android 11. So, in case you (or your devices, because of a late purchase for example..) skipped that one update you stuck on Android 10........... this is real, here are some relavant c.mi.com forum threads but there are a lot more other threads, too:

https://c.mi.com/thread-3922197-1-0.html
https://c.mi.com/thread-3923449-1-1.html
https://c.mi.com/thread-3923119-1-1.html <- see #8, this is coming from a forum moderator:

Hello,
The issue is apparently due to WhatsApp in Android 11. The upgrade from Android 10 to 11 is suspended temporarily for now. The devs are fixing a patch and users can upgrade after that. Here is the response I received from the team :

Issue: Whatsapp can't send attachement.
Affected Device: All Devices.
Affected Version: All Version.
Root Cause: After the latest version of Whatsapp is used on Android Q, there is a problem when upgrading to the R system. The root cause is that the application is not adapted to the scenario of the major version upgrade of Android.br
Status: Whatsapp developers have provided patches and are bringing the effectiveness of patch changes‌‌.


So kindly wait for the devs to patch this fix. Ive received multiple reports on this issue from different devices, so it is not related a particular device or ROM variant.


You cannot apply the stock ROMs manually either, the update app will tell you that it is not allowed to apply ANY of the new updates on that one ROM. The list of EEA stock ROMs (all, ever released public QJZEUXM and RJZEUXM ROMs) are listed on mirom.ezbox for example if you want to check yourself:
https://mirom.ezbox.idv.tw/en/phone/joyeuse/roms-eea-stable/


So, you better go there and complain there - not here.

Thanx a lot for your time, amazing full answer. Have a nice day.