WiFi connectivity problem

[ksenooh]

Hello there,
Recently I've got Redmi Note 10 Pro and I have some issues with it...

What I mean, when I want to connect to available WiFi I just can't if there is 2.4G/5G in box on side of name, when there isn't any I can connect. So it looks like I can't connect to dual band networks.

What I can do to fix that? I tried to forgot networks, reboot smartphone, hard reset isn't neccesary (i guess) because it's new phone.

 

[drherdman]

Hello,


I have the same phove and I can connect to my 2.4 / 5 g fine, not sure what you should do first, you might btry to reinstall, following the instuction .