When I try to open my second space, my phone suddenly shut down

[nralyadriana]

Hi,
I have used second space for months and just today my second space did not work. Everytime I try to open it, my phone is shutting down so I need to reboot it back. I have tried to open it from setting and home screen but both of them produce the same result. I hope someone can help me as there are many important things stored in my second space.

 

[moodisd]

I'm having the same problem since last night! After a few seconds, a loading screen appears and then my phone restarts and goes to the "Main Menu" (Recovery) screen. First Space works normally. I already deleted Second Space and already formatted my device but the error persists. Someone please help me. If you find a solution, share it with us. If you are experiencing the same issue, please send feedback to Xiaomi so they can try to fix the bug.

 

[Tayo Feran]

I started having the same problem few hours ago, I thought something was wrong with my phone, so I initially deleted the second space and recreate it, but it didn't work, so I formatted the entire phone and tried to create the second space, also didn't work.

Anybody with solution should please help out

 

[Mamba01]

Am having the same issue please any solution

 

[katerpanne]

Hi,
I have used second space for months and just today my second space did not work. Everytime I try to open it, my phone is shutting down so I need to reboot it back. I have tried to open it from setting and home screen but both of them produce the same result. I hope someone can help me as there are many important things stored in my second space.

start logcat… cause the issue… stop logcat
search for fatal exeption as example or post it but not 3697 seconds of logcat

How to create a logcat file
# connect phone with PC and USB
# set USB debug - on
# create a textfile -> eg logfile.txt in adb folder on PC
# adb logcat > logfile.txt
# make actions on phone and wait for issue
# ctrl+c (to stop logfile recording)
# analyze the logfile
# send the last eg 5 seconds, the relevant entries

[GUIDE] Logging with ADB Logcat

Many of the issues encountered by users can be tracked down by the team using a log produced by ADB (Android Debug Bridge) Logcat. Whenever encountering obvious failures like app crashes, background services crashes, etc. you should always attach a log to your bug report. Bug reports for such...

xiaomi.eu

 

[bruno79]

Same issue here start on sunday

 

[katerpanne]

Same issue here start on sunday

and where is the logcat? we dont have a glass sphere

 

[bruno79]

and where is the logcat? we dont have a glass sphere

Lol, Sorry, i will

 

[Tayo Feran]

https://xiaomi.eu/community/threads/solution-to-second-space-crashing-on-redmi-11-and-others.67230/

 

[SureshGT6]

Any progress here? Having the same isue

 

[Rselimeldeen]

Any progress? Same issue today

 

[Tayo Feran]

Any progress? Same issue today

Yeah, there is a fix. Update Google Play Service or until the present update

 

[Tayo Feran]

Any progress? Same issue today

Update Google Play Service or until the present update