MMS Not Working - Bell Canada


raptureboi

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Jun 10, 2022
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Hello!

I am hoping that someone might have the magic answer that I have been searching for on my MMS issue.

I had a Mi Mix 2, which worked flawlessly for 5 years. I am on the Bell Mobility network in Canada. I just upgraded to the Mi 12 Pro, and everything on the phone is working perfectly, except for MMS.

The system information is:

Android Version: 12 SKQ1.211006.001
MIUI Version: 13.0.6.0(SLBMIXM)
Model: 2201122G
Baseband Version: GLB-DE1.0-C14.3.5512.180413_1223_a716e4f2367
Kernal Version: 5.10.43-android12-9-gb8e472053352-ab-8059253

The APN has been matched exactly to those of Bell Canada's on their website, and of course because this is considered a "grey market" phone, they can't help beyond that.

The phone uses Google Messages as default.

I can not send MMS at all (says Sending and never changes). I can recieve MMS but it just shows as a circle and when I try to download it, it never does.

The SMSC is set correctly (per the network guy at Bell I finally spoke to).

I am at a complete loss as to what to try next. Does anyone have any suggestions for me?

Thanks in advance!

Chris
 
I've got the same issue with a new Xiaomi 12 Global running 13.0.7 on Virgin(Bell). I've had a Mi 11 Ultra(chinese version) running the EU Rom and never had issues with MMS. APN, and all other network details are exactly the same as the Mi12 but for some reason MMS refuses to work when I transfer my SIM to the new phone.
 
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I found a solution! In your APN settings, change APN protocol from "IPv4/IPv6" to just "IPv4". I was able to send and receive MMS immediately through Google Messages. Chat features still work as well.
 
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I too found a solution and have attached the settings for the mobile network that I used and corrected the issue. I hope it shows clearly.
Screenshot_2022-07-17-10-34-02-569_com.android.settings.jpg
 

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I found a solution! In your APN settings, change APN protocol from "IPv4/IPv6" to just "IPv4". I was able to send and receive MMS immediately through Google Messages. Chat features still work as well.
I also created an account just to say thank you. Got this ultra 14 for a while now, couldn't receive mms till i read this answer. Thank you so much
 
I created an account to inform you, thanks for your screenshot.
I'm using a Xiaomi 14 pro( mms issue ), before that xiaomi 9 (no issue)
What helped me, I removed the mms proxy( bell blabla ) to blank,
and also the GID mode.

Those modification fixed my problem with mms with Bell and Xiaomi 14 pro. Thanks again for your finding. I was with bell support for an hour and for them they wanted me to factory reset it, I said no, so they opened a ticket with their IT. I guess, if they call back. I will inform them about your solution. In hope if other people call they will know how to fix it.
Best regards,


I too found a solution and have attached the settings for the mobile network that I used and corrected the issue. I hope it shows clearly.

I too found a solution and have attached the settings for the mobile network that I used and corrected the issue. I hope it shows clearly.View attachment 43236
 
Thanks ah Million. Bell support was zero help and it was getting frustrating having a device that was almost flawless.