Hello friends,
I'm using Redmi Turbo 3 for 3 months.
This device is obviously good enough. Everything was ok upto today afternoon.
Suddenly I noticed that I can't unlock my device with finger. Then I deleted previously enrolled fingerprint data and tried to add new one. But it shows some error that finger or display is dirty. So I cleaned my finger and display as well, but nothing changed.
Then I rebooted the device, then it took normally my fingerprint data. But after enroll, when I tried to unlock, it shows mismatch error. I tried many times enrolling new fingerprint data. But no change.
Then I tried to calibrate the sensor, but failed. It showed me an error at last stage. (I'll attach a screenshot of the calibration result.) Then I wiped all data and performed a factory reset, but the fingerprint is same still now. Now can anyone tell me what is the problem and what is the solution?
Is it software or hardware related issue?
If anyone know anything about the solution, please help me.
I'm using Redmi Turbo 3 for 3 months.
This device is obviously good enough. Everything was ok upto today afternoon.
Suddenly I noticed that I can't unlock my device with finger. Then I deleted previously enrolled fingerprint data and tried to add new one. But it shows some error that finger or display is dirty. So I cleaned my finger and display as well, but nothing changed.
Then I rebooted the device, then it took normally my fingerprint data. But after enroll, when I tried to unlock, it shows mismatch error. I tried many times enrolling new fingerprint data. But no change.
Then I tried to calibrate the sensor, but failed. It showed me an error at last stage. (I'll attach a screenshot of the calibration result.) Then I wiped all data and performed a factory reset, but the fingerprint is same still now. Now can anyone tell me what is the problem and what is the solution?
Is it software or hardware related issue?
If anyone know anything about the solution, please help me.
