mop

Less than 1 year using, mop 3c doesn't mop properly. It makes a strange noise (imagine it being forced to move with the wheels blocked, vibrating the equipament), moisture the floor, move some centimeters to the right, goes back, moisture the floor again... repeat all again and doesn't get out...

Hi! I have 2 years old Mop Essential. For the past 2 weeks it has been randomly turning on the carpet boost and not turning it off even though it is not working on carpet. Also in the application it cannot be manually switched to "Normal". How does it detect that it is running on carpet...

Ever since the recent firmware update that promised room assignment, my Xiaomi robot stopped tracking its movement in the app and the icon for the dock disappeared. The robot is unable to create a smart map as a result. Any ideas on how to rectify this? Thanks in advance.

Hello all, I have the vacuum mop or I think mijia 1C if I am not mistaken the name and I am facing an issue with the map management! I enabled it and the creation of the maps stucked on 80% then I delete everything and do it from scratch but not it’s stuck on 0%! please can someone help,I cannot...