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The issue could be caused by wind or ambient noise triggering the touch sensors on your i15-pods outdoors. Try disabling touch controls if possible, or test on another device to rule out OS compatibility issues. If it started after an update, check for firmware updates for your earbuds or reset...

The problem may be with the antenna or SIM card tray. Check that the SIM card is inserted correctly and try it in another phone to rule out a SIM card issue. If the SIM card works in another location, the problem may be with the phone's cellular antenna, which may have been damaged during the...