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Hi, Yes. Try to do do factory reset even if the remote is not paired. So, hold middle button and back button together when the projector is on. Then, unplug the power, still hold these two buttons, wait few seconds and plug in the power cable. Holds the button all time. When projectors starts...

Hi guys, Have tge same issue, can't pair the remote. Tried with mouse, it recognized the mouse but how I can go to settings? Anyone? Thanks B.